Resolved! Solved

Original topic:

Not able to update or install apps for Android version 14

(Topic created on: 10-14-2024 04:41 PM)
1161 Views
sheenatk
Active Level 2
Options
Galaxy S
Not able to update or install apps for Android version 14 and one ui version 6.1.
When trying to install the app I am getting popup of "can't install" - try again and if it still doesn't work,see common ways to fix the problem.

How should I resolve this? 
Please see attached error. 

image


20 Comments
Devv_007
Expert Level 5
Galaxy S
Clear cache and data of playstore /restart phone/update play services.
sheenatk
Active Level 2
Galaxy S
I did but still getting the same issue1728904334698.jpg
0 Likes
Devv_007
Expert Level 5
Galaxy S
Turn off private DNS and VPN if it's on, remove your google account and re-add it and check.
Also check if your playstore is up-to-date.
0 Likes
sheenatk
Active Level 2
Galaxy S
Will try this
0 Likes
UserAdik
Expert Level 5
Galaxy S
Disable uninstall and then reinstall after enable
0 Likes
goodthings
Expert Level 5
Galaxy S
Kindly clear catche and clear data of this app , uninstall and reinstall again this app also reset all settings of your's device in general management settings then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
sheenatk
Active Level 2
Galaxy S
I have lot of updates pending, do I need to uninstall all the apps and install again?
0 Likes
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
0 Likes
sheenatk
Active Level 2
Galaxy S
Can someone please help? I am really fed up of this issue now1728905148460.jpg
0 Likes