Original topic:

Not able to register on UPI in Secure folder

(Topic created on: 07-15-2024 07:33 PM)
267 Views
Priyanush
Active Level 3
Options
Galaxy S
Hello Everyone,

My device is Samsung S23 Ultra.

I am not able to register on UPI inside the Secure Folder after updating to One UI 6.0 (Android 14).

If anyone know how to solve this issue please guide me. Thanks in advance.

And if this is a genuine issue that is causing trouble for many user. I request Samsung dev team to acknowledge this issue and provide a fix for the same as soon as possible. 
17 Comments
Priyanush
Active Level 3
Galaxy S
I have tried using samsung default message app, even after this I am facing same issue.
0 Likes
JagdishG
Active Level 1
Galaxy S
No it is not a fault of any message app its a bug in Android 14 update it can be solve by developer team
sshashii
Active Level 7
Galaxy S
Kindly report to devloper team
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you please unhide the application from the secure folder once and try to register the application.

If the issue still persists kindly report the problems with a log file. Also, share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

 

0 Likes
Priyanush
Active Level 3
Galaxy S
How to unhide the application from the Secure Folder?
0 Likes
Donniedarkero
Active Level 1
Galaxy S
Has this issue been fixed bro?
0 Likes
Priyanush
Active Level 3
Galaxy S
No bro 😪
0 Likes
alexanderG
Beginner Level 2
Galaxy S
I had got it worked on my nite10 lite.. by having installed Samsung messages app.. but now in s24 ultra it's not working. As I understand problem is in sending message inside secure folder..