Original topic:

Not able to access Phone Testing menu

(Topic created on: 12-15-2024 02:19 PM)
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Proexcel
Active Level 2
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Galaxy S
Since we use the code *#*#4636#*#* to change the preferred network type to only 5G, I now need the Google Dialer for that. Does anyone have an easier solution? I don't like the Google Dialer. Thanks for your help. Any way I can do it easily, like using Samsung modes and routines?
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cs_member10
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

● Disable Auto Blocker: Settings> Security and Privacy> Auto Blocker> Then turn it Off.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

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