No vibration on certain apps 🤔

[ranjith_n]

I'm having a weird issue with my phone! 📱 Some apps aren't vibrating when I get notifications, but I can still hear the tone. 

I have turned on vibration for all apps, but still for few app notification phone doesn't vibrate. 

Please help to resolve this issue. 

[Xpressnote]

Try to clear cache/data for those apps and check their individual app setting.

[ranjith_n]

Thanks for the response.

[Xpressnote]

welcome

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Disconnect all accessories (if any)
1. Disconnect anything plugged into the headphone jack like, a selfie stick, headphones, Bluetooth, etc.
2. Remove any third-party case, protective films, or any other accessory that usually comes in contact with your device.

Restart the device: Press & hold the power key> Restart> Tap again to Restart.

Sounds and vibration settings: 1-Go to Settings > Sounds and Vibration. Enable the toggle for Vibrate while ringing. If it’s already on, disable it and enable it again.
2-You must manually check that the vibration settings for the required functions are enabled.
3- To check System sound/Vibration control follow the given steps:
Go to Settings > Sounds and vibration > System sound/Vibration control. Enable the required toggles.

Change Vibration Pattern and Intensity: Go to Settings > Sounds and Vibration>Then check,
1-Call vibration pattern.
2-Notification vibration pattern.
3-Vibration intensity.

If vibration doesn’t work for a particular app, like the Messages app, you should check the app’s settings.

Samsung smartphones let you customize the notification settings separately for each app. Vibration must have been disabled accidentally for the app.

There are two ways to check this. Firstly, you can open the app settings directly from the app and enable vibration under Notification settings.

Alternatively, go to phone Settings > Apps. Tap on the problematic app. Then tap on Notifications.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[ranjith_n]

Thanks for the response! I'll update you once I've performed this.