Original topic:

No more RAW photos in native camera app?

(Topic created on: 11-16-2023 12:22 AM)
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Krish_Member
Beginner Level 5
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Galaxy S
I've been using my Galaxy S10 to take pictures of RAW format with the native camera app's Pro Mode as Expert Raw app isn't compatible for this device...
I did this by enabling RAW format saving option from Camera settings -> advanced picture options -> Pro mode picture format
This takes a picture in both JPEG and RAW format at once.
But since I updated my September month's security patch update, the "Advanced picture options" tile itself disappeared 🤕

image

It is supposed to be under "Pictures" category in Camera settings..!
I could only see "Advanced video options" under "Videos" 
Why the **bleep** did samsung remove this...?????
Did they do it on purpose for their older phones by cutting down features and not giving supports for us to buy the newer models..?
I love my Galaxy S10 btw ❤️
Would be helpful if anybody explain this issue to me..!
3 Comments
Galaxy S
Yes it is there in picture category in camera setting Screenshot_20231116_013641_Camera.jpg
Krish_Member
Beginner Level 5
Galaxy S
Any reasons why I couldn't find it on mine alone..?
Mine is running on Android 13 & OneUI 5.1
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support