Original topic:

No Option to Backup Your Secure Folder Data on Galaxy S22 Ultra ?

(Topic created on: 09-23-2022 10:33 PM)
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URSC
Active Level 4
Options
Galaxy S
#Samsung why you are becoming Damnsung day after day ? Literally there's no option to backup your secure folder data neither on Samsung Cloud nor through any other means like Smart Switch. 

I used to have those options on S9+ and M42 5G as well, then why it's isn't available on a phone with which you wanna compete Apple ? When I compare Apple and Samsung in terms of ROI on this device, I get poor, pathetic customer service and buggy software for the price with which you actually envy apple and compare yourself to be at apple's level.

If someone is holding top of the line flagship then you need to understand that that person have paid to get the best, but companies like Samsung miserably fail to fulfill those expectations and experiences in terms of quality as well as services.
37 Comments
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Expert Level 5
Galaxy S
There is an option to backup secure folder using smart switch pc
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URSC
Active Level 4
Galaxy S
Smart Switch doesn't work inside Secure Folder.
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Expert Level 5
Galaxy S
Have you tried?
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Galaxy S
It is not available.. your phone seems to be from different reigion altogether.

Definitely not an Indian version
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Expert Level 5
Galaxy S
It is Indian version. 1675690034747_1675690034731_0.png
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Galaxy S
That's even more messed up. Why is this an issue for almost all of Samsung users in India? Not being able to back up secure folder through smart switch?

Even the customer care is not being much helpful Screenshot_20230206_185933_Samsung Members_1000037330_1675690173.jpg
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Expert Level 5
Galaxy S
SeeScreenshot 2022-09-23 231935_1000001286_1663955447.png
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Galaxy S
Nope Screenshot_20230206_183403_Gallery.jpg
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Expert Level 5
Galaxy S
You don't have to install smart switch inside secure folder
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