I have recently installed version of UI 6 on my s23 ultra. Post installation my phone is unable to detect sim cards. I have tried all the toruble shooting steps. None of them are working.
Are you guys facing the same issue?
Update : Just updated the phone with new patch released by samsung. So far the sim cards are detecting. Will keep you all posted if the issue does not occur for weeks.
Update 2: so far i have installed 2 different patches. Yet the issue is not resolved. Total waste of money.
As per your query, we request you kindly share the log file. Without a log file, we cannot analyze this issue. This will help us to further investigate and resolve this issue.
To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
As per the previous comment from samsung support they asked me to follow few steps. I tried those and at the end they asked me to visit service center, since your issue was not resolved even after factory reset i guess there is no point in going to service center
