Original topic:

New update one ui 6 error shows

(Topic created on: 01-11-2024 07:13 PM)
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RAJENDRA4400
Active Level 4
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Galaxy S

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5 Comments
galaxysoumya1
Active Level 1
Galaxy S
What's your mobile name ?
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RAJENDRA4400
Active Level 4
Galaxy S
S21 fe
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goodthings
Expert Level 5
Galaxy S
My dear it's a bug in One Ui 6.0 mostly in all Samsung Galaxy Devices from a last long time. When it's appear on the screen immediately click on Close app or click on Send feedback. Then it's removed from screen. Thanks.
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somanath_sahu
Active Level 8
Galaxy S
Same with my m53 5g & i used all solution but it's not solving.
This keyboard error is from secure folder's keyboard 😑
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would like to inform you that our concerned team is working on it. it will be fixed soon with an update meanwhile, for now, Use the Samsung keyboard inside the secure folder application.

Clear the secure folder and keyboard app cache if getting the popup message ‘Samsung Keyboard Keeps Stopping’.

Navigation Path to clear keyboard cache: Settings > Apps > Show System Apps (enable) > Search Samsung Keyboard > Storage >Clear Cache.

Navigation Path to clear secure folder cache: Long Touch at ‘Secure Folder’ app icon > Open app Info screen > Storage > Clear Cache.

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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