Original topic:

Never ending Refining Picture in export Raw

(Topic created on: Saturday)
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karthikeyan22
Active Level 1
Options
Galaxy S
Am facing issue in Export Raw in s24 one ui 7

Never ending Refining Picture.

I tried reinstalling export raw.cleared cache. Restarted. But nothing worked.

image


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7 Comments
amanS25
Active Level 3
Galaxy S
turn off refine pictures after taking them. Raw pictures are meant to be refined dedicated softwares... of course it will take lots of time
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amanS25
Active Level 3
Galaxy S
Also, if you don't need raw format pics, just choose jpeg. There's an option in the raw camera window, with Raw and Jpeg written. Select only jpeg there. (Given u aren't specifically looking for raw format only for other purposes)
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karthikeyan22
Active Level 1
Galaxy S
How to turn of refine picture?
amanS25
Active Level 3
Galaxy S
There's an option of processing pictures right after taking them in camera settings. However, turning it off will stop processing of your normal pics.
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Galaxy S
If you want to get rid of this notification hold on the notification first turn off the notification and then turn on the notification.
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karthikeyan22
Active Level 1
Galaxy S
Actually i can do that.. but the pictures are still loading which i couldnt use for share or anything.. like they are still processing
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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