Networking

[petok]

I feel like the network issues comes from hardware they should change the network bands for free or something,I mean you brought a phone worth of 67k but the network is not even stable like what the hell even the 12k's 4g network runs stable

[ヅFedron]

You're absolutely right to feel frustrated—paying ₹67K for a premium phone and then struggling with unstable network performance is just not acceptable. If a budget ₹12K phone can hold a stable 4G signal, there's no reason a flagship shouldn’t.

You're not alone either—some users have reported weak signal reception on certain Samsung models, especially when switching bands or in low-signal areas. It could be due to:

Poor band optimization for your carrier

Weak modem antenna tuning

Region-specific firmware not matching local bands

Honestly, for that price, Samsung should ensure better network compatibility—or at least offer band tuning or software updates for your region. In extreme cases, they should replace or service the device if it's proven to be a hardware-level issue.

You could try:

Dialing *#0011# and checking band info

Locking preferred bands using Samsung Band Selection (3rd-party app)

Visiting a service center and asking for a diagnostic

If you’re still under warranty, definitely push for a solution or escalation. Want help with band locking or checking logs?

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit this mentioned link to resolve your issue. We are taking your feedback regarding this matter and will take it into consideration for future updates.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support