Original topic:

Network unstable in S20 FE

(Topic created on: 11-14-2023 04:30 AM)
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Johann23
Beginner Level 4
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Galaxy S
After changing my display and charging port since my device didn't work after falling into water, my samsung s20 fe is having a very unstable network.
For example: 
My jio sim is showing 0 point tower in my mobile always from 12 am to 7 am but if I change the sim to another device, it shows all the points and works as expected...
Also when I speak calls, my voice is getting cut off very frequently and this happens only during regular calls and no issues on WhatsApp call...this is not always but happens randomly...

Troubleshooting tried as of now:
1. APN reset to default tried and of no use 
2. Switched network mode to Auto 5G, Auto LTE/3G and it didn't help
3. Restarted the device and of no use
4. Removed the sim, wiped with clean cloth and reinserted and this is also of no use.
4 Comments
Pallav0024
Active Level 6
Galaxy S
Upgrade your phone to s23fe
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Mousam
Active Level 5
Galaxy S
Whta. Fking solution 👌
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, as you have already done the possible steps on your device, we would request you kindly visit the service center once again and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically for this. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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OG_Monu
Active Level 4
Galaxy S
Here's how I fixed my similar issue:

I have Samsung Galaxy A33 5G, with Jio True 5G. Whenever I download a big file say 4/5 GB, the download speed at starting is fast but slowly throttles, and phone heats up. After a while it automatically switches to 4G, which is frustrating.

So I tried removing Back Cover to lose some heat, but that didn't work either.

So, I thought, What if I set my phone to 5G only. But that option was not available on my phone.

After some research I found a app called Net Monster available on Play Store. It has a settings page where you can set your Network Preference to NR only (5G only), and it works like charm, but with some issues, like you can't talk to someone on call. But I fixed that by setting use Power Saving mode that disables 5G and set Network Preference to 4G/Auto, thus I can talk on call. And whenever I need 5G I disable Power Saving mode, thus going into 5G only.

I personally deleted that app after this steps.

Problem Solved! If you are okay to take some pain.

But if the phone really overheats like really it will override the 5G only mode, and set it to 4G/Auto (Its pretty rare scenario). So use it without Back Cover to get maximum benefits.
No worries it will automatically come back to 5G only after phone cools down.

Peace ✌️
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