Network turns to LTE+ when I'm on call

[Anant4243]

My Data Network turns to LTE+ when I'm on call other wise it's on LTE only... Whats wrong ? Any solution? 

Device : S20FE 

[ѵօϲɑӀ4ӀօϲɑӀ]

This is not wrong, as far as I know when you are on call the Signal is boosted as it should be for better coverage.

But if u have speed issues there is a workaround that MAY help.

[Anant4243]

I have speed of 9-10 mbps on LTE and 43-60 Mbps on LTE+ Jio .... But LTE + is not stable.... it's stable on my A51 but not on S20FE

[ѵօϲɑӀ4ӀօϲɑӀ]

You can try downloading Band Selection app from play store and Selection Band Selection Mode > Select Band 1 to 13. And chk your speed and 4G+ status if changed or not.

[Anant4243]

Ok brother

[MAHESAMSUNG]

Fully depends on reception of N/W signal behavior..

[hasheim]

Network problem.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience you are facing. We understand your concern and will help you resolve this. Kindly follow the below steps to resolve your issue:

Check device network mode settings
Please follow the below steps.

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on network mode SIM1 or SIM2.
Step5: Select network mode.

Note: We recommend to set device network mode as LTE/3G/2G (auto connect) mode.

Check network operator settings
Kindly set device network operator as "Automatically".

Please follow the below steps.

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on Network operators.
Step5: Select automatically.
Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.
Step6: Tap on OK.
Step7: Registered on network.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support