Original topic:

Network issues on galaxy s21 plus

(Topic created on: 12-17-2021 04:50 PM)
1741 Views
Tarunbetya
Active Level 3
Options
Galaxy S
I have been facing network issues, signal keeps dropping, and internet connection is not stable, I have to toggle airplane mode on and off multiple times for the signal to work. Does any one face similar issue, thus started after upgrading to android 12
15 Comments
AnujSyal
Active Level 5
Galaxy S
Same issue with m31s
raviaga
Active Level 3
Galaxy S
Same issue
0 Likes
Galaxy S
Yup even before updating my Galaxy S21+ to One UI 4 I had this issue. Can't believe almost a 84K phone has network issues.
Tarunbetya
Active Level 3
Galaxy S
Yeah, need a software update to improve it
0 Likes
Durgeshkapoor
Active Level 6
Galaxy S
I was facing this issue since May 2021. Not able to understand what is going on earlier using single sim use to solve the problem but know even single sim needs airplane mode on off
0 Likes
Roshan5
Expert Level 2
Galaxy S
Yes
0 Likes
cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query regarding network issues on your device and apologize for the same.

We would like to inform you that there is an update available for your device (G998BXXU3BUKG)

Request you to kindly update your phone and check if the issue still persists.

In case it does, please let us know here. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask question).


We would try our best to resolve your issue.


Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support

0 Likes
Tarunbetya
Active Level 3
Galaxy S
Yes, the issue still persists, even after update, I have shown it to service centre as well, they have made a factory reset and updated firmware, still it didn't get resolved
Anonymous
Not applicable
Galaxy S
Same here brother
0 Likes