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Original topic:

Network issue

(Topic created on: 10-16-2025 04:19 PM)
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Tawkirr
Beginner Level 2
Options
Galaxy S
My device is s 24 snapdragon edition & recently updated to ui 8. Now i facing trouble to get network when i stay home. What should i do this susch situation 

2 Solutions


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Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer care support through Samsung Members App as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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YOUR_EX
Expert Level 5
Galaxy S
Dear, if u facing the network issue in your Device due to ONE UI 8 please complaint to the samsung customer support team or samsung service center. And tell about your issue, i hope they fix your issue soonly.

If u find this is helpful Click on the three dots of my replies right corner nd accept the solution 😊

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5 Comments
Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer care support through Samsung Members App as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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Solution
YOUR_EX
Expert Level 5
Galaxy S
Dear, if u facing the network issue in your Device due to ONE UI 8 please complaint to the samsung customer support team or samsung service center. And tell about your issue, i hope they fix your issue soonly.

If u find this is helpful Click on the three dots of my replies right corner nd accept the solution 😊
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Shahid_BD
Active Level 9
Galaxy S
* Restart your phone.
* Toggle Airplane Mode (ON for 10 seconds, then OFF).
* Reset SIM: Go to Settings > SIM manager, toggle your SIM OFF, then ON.
* Reset Network Settings: Go to Settings > General Management > Reset > Reset mobile network settings.
* Test Position: Move near a window or go outside.

If the problem persists, contact your carrier or Samsung Support.
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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