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06-20-2026 06:44 PM in
Galaxy SAfter the recent software update (Security Patch Level: May 5), my mobile network has not been working properly. Even when mobile data is turned on, there is no data connectivity indication on my phone.
Additionally, whenever I try to make a call, it takes a few seconds before I can hear the person on the other end. This has made calling, browsing the internet, and even making payments at shops very difficult and frustrating.
I have already tried resetting the network settings and restarting the phone multiple times, but the issue still persists. Could you please help me resolve this problem?
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06-21-2026 01:22 AM in
Galaxy SSame thing happened with me in last update
If u got previously green line
then network issue continuous .........
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06-21-2026 02:00 PM in
Galaxy S- Mark as New
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06-21-2026 02:57 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
● Kindly check the device in different locations/network coverage areas.
● Check Mobile Network: Settings> Connections>Mobile networks> Network mode> Select 5G/LTE/3G/2G (auto connect).
● Check Network Operator: Settings> Connections> Mobile networks> Network operators> Select automatically.
● Kindly check the same SIM card in another phone or another SIM card in the same phone to verify the issue.
● Kindly try to contact the service provider once.
● You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Warm Regards,
Samsung Customer Support
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06-22-2026 10:22 AM in
Galaxy SAfternoon recent software update one of sim is not reflecting even after doing all instructed steps
I have vi idea in sim1 and airtel network in sim2 now airtel.aignal and sim.is not reflecting
Ki dly suggest and help
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06-24-2026 09:44 PM in
Galaxy S