Network issue

[cherry_T_T_]

I have an s24, my mobile data seems to be unable to reach 5G, even when ppl aroukd me are able to get 5G ( I use an airtel sim, same with others ) it just goes back to 2g speeds and even after multiple resets or restarts this issue persists, what do I do.

[Rachitjain25029]

Ya same issue in my galaxy fold 5

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, you have already done the possible troubleshooting steps and the issue remains unresolved, we kindly request that you visit our service center. Our technical team will be able to inspect your device physically and provide you with detailed information and assistance.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support