Network issue with my new S24 Ultra

[nadwiusamaS24Ultra]

Since the day I've bought my new S24 Ultra, I have been facing network issues. The network suddenly vanishes and goes away even in the middle of a conversation. I can not do any online meetings, even my daughter's online classes are not conducted through my mobile, and there is always call drops.

This thing keeps getting repeated like 100 times a day and more.

Sometimes the notification bar shows emergency calls only and I have to restart my mobile to restore the network.

I've shown it to Samsung service center and they asked me for a binary update, which will wipe out my all the data.

What should I do.?

#samsung

#S24ultra

#samsungcustomersupport

#samsungcustomercare

[Tapendra_Rokaya]

How did you solved the problem brother, I'm facing the same issues as yours since the 1 month

[ameal]

I also faced network issue in my S23 Ultra and S20 FE.
But it was not like yours.

Chinese brands smarphone are better in network reception . I have observed this thing in my village where there is very low network.

[nadwiusamaS24Ultra]

Agreed. My Oneplus was far better in receiving networks, I never had any issue in 3 years and never took my mobile to a service center.

[goodthings]

Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time ,restart your's device without any Sim in slots, interchange Sim in slots, turn off power saving mode then try to it's again also complaint to your's service provider telecom company on his customer care support for this issue too . If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[ankitmon]

You should go for the update. And if this is a new device don't hesitate to return this device.

[HP11]

Right

[cs_member10]

Dear Samsung member,

Greetings from Samsung customer support.

As we have checked your issue already has been resolved. If you have any further queries please feel free to get in touch with us.

Warm Regards,
Samsung Customer Support

[nadwiusamaS24Ultra]

Who says the issue is resolved. I am still having the same problem. I tried all the possible ways to get this issue fixed, but ended up getting nothing in response

[rupp9]

Having the same issue in my recently purchased Samsung S24 Ultra! Network disappears out of nowhere in the middle of a conversation!