Original topic:

Network issue in S23 Ultra after July update

(Topic created on: 07-21-2024 11:03 AM)
754 Views
parasharkunal001
Active Level 4
Options
Galaxy S
Is anyone facing network issue after July update? I'm facing mobile network issue after July update
9 Comments
saravanan_s_plr
Active Level 10
Galaxy S
Yes i am facing
0 Likes
Rohitcool
Active Level 7
Galaxy S
Isii reason ki wajah se maine update karna hi chor diya hai! Last updated to april security patch! In april patch i got jio vonr support, that was my demand! Then i stoped updating! Because i am afraid to update because green or white line issue on the display after update in many models, which is being said by many users!
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MayurNaik
Active Level 7
Galaxy S
Bhai mera S23ultra abhi bhi android 13 one ui 5.1 पर चला रहा हूँ.. koi achha update aayega tabhi update karunga
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Mr-RKS
Active Level 8
Galaxy S
Samsung pushes faulty updates these days.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, kindly follow the easy troubleshooting steps which might help to solve the issue.

Note: kindly contact your network service provider once to make sure there is no issue from their end.

Check device network in open area
Check device network mode settings
Please follow the steps: Navigate to apps screen and tap on Settings>> Tap on Connections>> Tap on Mobile networks>> Tap on network mode SIM1 or SIM2>> Select network mode
Note: We recommend to set device network mode as 5G/LTE/3G/2G (auto connect) mode.

Check network operator settings
Kindly set device network operator as "Automatically".
Please follow the steps: Navigate to apps screen and tap on Settings>> Tap on Connections>> Tap on Mobile networks>> Tap on Network operators>> Select automatically>>
Note: We recommend to set device network operators as automatically.
Tap on OK>>Registered on network.

Check SIM cards
Kindly do check same SIM card in another phone or another SIM card in same phone to verify the issue.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please register your concern in the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

 

0 Likes
Galaxy S
Wifi calling also not working
0 Likes
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
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some_earth
Beginner Level 3
Galaxy S
My Airtel internet was working perfectly for a year on my S23 Ultra but since July update it has become extremely inconsistent. I have changed my SIM but the issue still persists
0 Likes
Galaxy S
With same wifi same location and same corner of my house I've observed wifi signal and quality drops after July update
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