Network issue in S21 FE Exynos

[suren_the_unique]

Please watch this video. The network symbol downward arrow was not blinking and the internet was cutted off, so can't do anything related to internet. After 30 - 40 secs the towers are loaded again and then internet working.

Anyone face this issue? Please give me solution to this issue..

[deveshbabu]

Everyone has this issue.

[suren_the_unique]

How to resolve this?

[deveshbabu]

Tried a lot , There is an issuee with other brands too, on Jio 5G.

[vinayshah]

Yes happens all the time with me(S22Ultra) when I'm in 5G but with LTE & WiFi, no such issue.
I've also raised this issue on the forum but no solution probably bcoz that's the way 5G works in it's initial stage.

[suren_the_unique]

This issue happens for wifi and LTE too

[vinayshah]

Not in my phone. Sorry to hear abt ur prob.

[suren_the_unique]

Before October month update such issue was not happening, after October month security update this kind of issue raises

[Harshian]

Same man

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Check Settings: If mobile internet is not working during the call, then check settings 'Use internet during call', Please follow the below steps to enable 'Use internet during call'. Settings> Mobile Networks> Use internet during call> Enable it, if disabled.

Check Mobile Network: Settings> Connections>Mobile networks> Network mode> Select 5G/LTE/3G/2G (auto connect).

Check Network Operator: Settings> Connections> Mobile networks> Network operators> Select automatically.

Check Data Roaming: Settings> Connections> Mobile networks> Data roaming to enable it, if disabled.

Reset network settings: Settings> General management> Reset> Reset network settings> Reset settings> Unlock your screen> Reset.

Check another network operator SIM: If the issue has not been resolved, then get in touch with the network operator and try to check with another network operator SIM.
Note: kindly contact your network service provider once to make sure there is no issue from their end.

Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support