Original topic:

Network issue after Security patch update

(Topic created on: a week ago)
23 Views
roshangawale
Active Level 4
Options
Galaxy S
I'm using an S21 FE, and after updating to the February 2026 security patch, I've been experiencing issues with both Wi-Fi and mobile network connectivity. Is anyone else facing the same problem? I'm on Jio, while other Jio SIMs in my household work fine on different phones.
6 Comments
Nilesh_Shah
Expert Level 1
Galaxy S
Same in S22
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Kindly check the device in different locations/network coverage areas.

● Check Mobile Network: Settings> Connections>Mobile networks> Network mode> Select 5G/LTE/3G/2G (auto connect).

● Check Network Operator: Settings> Connections> Mobile networks> Network operators> Select automatically.

● Kindly check the same SIM card in another phone or another SIM card in the same phone to verify the issue.

● Kindly try to contact the service provider once.

● You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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roshangawale
Active Level 4
Galaxy S
The issue is caused after security patch update for Feb 2026. All the suggested steps have been performed. I am sure resetting my device is definitely not going to help.
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roshangawale
Active Level 4
Galaxy S
These are definitely not going to work. And I am not troubling myself resetting my phone. This issue is caused after February Security Patch so this issue is from Samsung's side. Neither I am visiting Samsung Service Centre, they are all pathetic technicians. Please do the needful and help me out at the earliest.
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RajathSR
Active Level 10
Galaxy S
Yup, even me
horrible experience, the network goes into emergency call only and sometimes no network

all of this happened after feb patch
roshangawale
Active Level 4
Galaxy S
Exactly. The network feels static meaning if it goes into 4g, it remains in 4g only even if I move into strong network area. And in case of emergency call, it does not switch to 4g or 5g. Pathetic experience from samsung.
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