Network Issues during Call

[sksaar]

I purchased samsung S 24 recently, it was working smooth untill i dialed *#*#4636#*#* via google dialer. The moblie network settings then changed from to connect my phone always to 5g.Before that during calls it sticked to 5g always when settings from 5g/lte/3g.. to 5g preffered.

Now settings shows 5g preffered but when i make calls it automatically shifted to lte.

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon also complaint to your's service provider telecom company on his customer care support for this issue. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit this mentioned link to resolve your issue.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support