After updating one UI 8 in my samsung s23 ,5G network is continuously swiched into 4G (LTE) network.Due to this battery drains fast and I am not getting internet properly.please fix this problem ..
Thank you for reaching out. We understand your concerns about the network connectivity and battery drain issues you are experiencing with your Samsung S23 after the One UI 8 update. Our goal is to help you resolve this as quickly as possible.
These issues are often a result of network inconsistencies or settings changes during a major software update. Here are some steps you can take to troubleshoot the problem:
Network and Connectivity Solutions
Check Network Mode Settings:
Go to Settings.
Tap on Connections, then select Mobile networks.
Tap on Network mode and ensure that "5G/LTE/3G/2G (auto connect)" is selected. This allows your device to automatically switch to the most stable network available, which is normal behavior if 5G coverage is weak.
Reset Network Settings:
This action will reset your Wi-Fi, Bluetooth, and mobile data network settings, which can resolve connectivity issues caused by the update.
Go to Settings, then General management.
Tap Reset, then select Reset network settings.
Confirm by entering your PIN or password and tap Reset settings again.
Restart Your Phone:
A simple restart can often resolve minor software glitches. Turn your phone off and then turn it back on after a few minutes.
Battery Drain Solutions
Wipe Cache Partition:
This clears temporary files from your system without deleting any of your personal data. It is a highly recommended step after a major software update to fix performance and battery issues.
Turn off your phone completely.
Press and hold the Volume Up and Power buttons simultaneously.
Release the buttons when the Samsung logo appears to enter the Android recovery menu.
Use the Volume Down button to navigate to Wipe cache partition and select it with the Power button.
Confirm by selecting Yes and pressing the Power button.
Once the process is complete, select Reboot system now.
Optimize Battery Usage:
Check for any apps that might be consuming excessive battery in the background.
Go to Settings, then Battery and device care.
Tap on Battery and review the usage to identify any unusual activity. You can also place rarely used apps into a "deep sleep" state to limit their background activity.
If you continue to face these issues after following these steps, we recommend visiting a Samsung walk-in service center for further assistance. You can also contact your mobile carrier to ensure that your 5G plan and service are active and there are no network issues in your area.
Kindly complaint to Samsung customer care support through Samsung Members App as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
If u have any problem Please complaint to the customer care support or samsung through WhatsApp and samsung members app samsung team help und fix your issue nd other problems in next update
If u find this is helpful Click on the three dots of my replies right corner nd accept the solution 😊
As you are facing multiple issues with your device, we kindly ask you to share the log file with us. Additionally, if you have any video clips or images that illustrate the problem, it would greatly enhance our understanding.
Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
