Original topic:

Network Issue

(Topic created on: 02-06-2025 01:01 PM)
126 Views
Giri9
Active Level 1
Options
Galaxy S
I am using S21FE, its was running great but after January 2025 update I Am facing network issue..pls help for the same.
6 Comments
thanosop
Beginner Level 2
Galaxy S
Same problem in s23Fe
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SSFanboy
Expert Level 4
Galaxy S
This issue mainly seen in Fe models
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SSFanboy
Expert Level 4
Galaxy S
Are you saying that you are also facing 5G network issues? I am experiencing network problems, but not with updates. The issue was present when I purchased the phone. If you have any issues, you can try restarting your network or using airplane mode; this may solve the problem.
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit this mentioned link to resolve your issue by using the below-given link.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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