Original topic:

Netflix Playback Downgraded to SD after One UI 6.1 on S23U

(Topic created on: 04-17-2024 12:09 AM)
611 Views
HirennDD
Active Level 1
Options
Galaxy S
After updating the OS to One UI 6.1 the playback specifications downgraded to SD with the licence showing as L3 on my Galaxy S23 Ultra. Already tried to reinstall the app after clearing cache. Can someone please help with this.

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7 Comments
9973462455
Beginner Level 2
Galaxy S
Mdpapoo822
0 Likes
Rahul_Rajput
Active Level 6
Galaxy S
clear data of netflix and try
0 Likes
HirennDD
Active Level 1
Galaxy S
Did the same. It's still showing the same specs.
Rahul_Rajput
Active Level 6
Galaxy S
reinstall the netflix
SREEkS013
Active Level 3
Galaxy S
You need to clear data and cache, uninstall netflix and restart phone. Restarting is must. Then install again. It will fix the issue
RajivKapoor
Active Level 4
Galaxy S
reinstall worked for me, try that.
Irony is when i discussed this with netflix support they didn't accepted it as an issue

and said my s22 ultra doesn't have hardware capabilities for showing hd content (to note i am on 4k plan 🙃)
Rohitcool
Active Level 7
Galaxy S
check for google play system update! Then clear chache and data of netflix and prime video, If the issue fixed by my given solution tap on three dots and accept as a solution.
0 Likes