I have noticed that after the update of November Security Patch, my Netflix is showing Widevine L3 instead of L1 and it's frustrating now. Also i have noticed that after each update the Video Playback specification gets back to SD in Both Netflix and Amazon Prime. So to fix that you have to clear cache of the app and it gets back to normal. But is sometimes work and sometimes not specially with the Netflix app. Hope Samsung fixes this issue later on.
As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
