Original topic:

Need Help for S21 Ultra - Physical Sim not working on latest update

(Topic created on: 04-24-2022 02:37 PM)
471 Views
anandkumar139
Active Level 1
Options
Galaxy S
Hey guys, I updated my S21 ultra today and since then I'm not able to use any of my physical sim card (I have attached screnshot below). 

Can someone please suggest some fix and also is this happening for everyone? 

Update Information:

Galaxy S21 Ultra 5G (SM-G998B)


Build Number : G998BXXU4CVD2
Android version : S(Android 12)
Release Date : 2022-04-22
Security patch level : 2022-04-01
• Overall stability of functions improved.

Screnshot:
image

PS: I'm not going to reset my device.
5 Comments
Debu89
Active Level 3
Galaxy S
Is simply means that, they just wants you to buy S22 Ultra.
anandkumar139
Active Level 1
Galaxy S
Then they should just send one s22 ultra and I'll return this exynos s h it back.. Lol
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user963
Expert Level 5
Galaxy S
🤣 🤣 🤣 🤣 🤣1650795159615.gif1650795210514.gif
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anandkumar139
Active Level 1
Galaxy S
Found the issue.. Seems like the sim got destroyed due to over heating. 🤣🤣
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask question

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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