Original topic:

Green Line Appeared on Display After Latest Software Update

(Topic created on: 4 weeks ago)
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Members_58WKlaF
Beginner Level 2
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Galaxy S

Hi Samsung Community,

I recently updated my Samsung phone (Galaxy S22 Ultra) to the latest software version (ONE UI version 8.0), and immediately after the update, I noticed a green line appearing on my display. The phone was working perfectly fine before the update, and there has been no physical damage or water exposure.

I’m concerned that this might be related to the new update. Has anyone else faced a similar issue? What should I do next — should I visit a service center or wait for a possible software fix?

Any guidance or advice would be really appreciated.

Thank you,

4 Comments
sathya12
Active Level 7
Galaxy S
Do not worry. Mostly this might be a hardware fault.
Samsung does offer a one time free replacement if the device is under 3 years of purchase and there is no physical/liquid damage.
If you satisfy all these conditions, visit the Service center. It will be repaired in about a month time by paying labor charge of about 500.
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Raj1399
Active Level 2
Galaxy S
Phone was purchased oct 19th 2022, phone was perfectly working fine, after the update green line started appearing 3 years window is closed for my phone what do you suggest?
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BiRdMaN
Expert Level 5
Galaxy S
Samsung offers free screen replacements for some Galaxy phones under specific circumstances, primarily related to a known green line display issue.

Conditions
(e.g., 3 years from purchase) and without physical or water damage.

Limited to certain models and regions, including the Galaxy S21 series, S21 FE, S22 Ultra, and extended to S23 as well due to the growing number of users facing the green line issue on their devices.

The offer is valid until 31st December 2025

If you find this helpful, I'd appreciate it if you could ACCEPT it as a SOLUTION. Thank you 😊

https://mphone.in/samsung-offers-free-screen-replacement-for-galaxy-s23-s23-ultra-in-india/
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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