Original topic:

Native Camera app crashing

(Topic created on: 02-21-2023 08:49 PM)
140 Views
Prashuuu
Active Level 1
Options
Galaxy S
I am using Samsung s21fe. My camera application is crashing again and again while using the front camera mode. Its showing camera failed. Really disgusting while using high end phone. And embarrassing in front of others while using camera


image

Disgusting 
13 Comments
_Sara_
Expert Level 4
Galaxy S
Clear data of the Camera app, restart and see if it works
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Prashuuu
Active Level 1
Galaxy S
Hey sara thankyou but i have tried clearing application data, and even tried resetting my phone. But issue exist.
Galaxy S
Then you need to visit service centre, maybe there's some hardware issue or a quick reflash of software might fix this
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yadavmanish
Active Level 7
Galaxy S
Yes I'm also faxing the same since 2 minths
Prateek_
Active Level 6
Galaxy S
Hi.
There are two things that you can use to troubleshoot this if you haven't tried it yet.

1) Try *#0*# using phone app and use the front cam test.

2) You can reboot into safemode and try the camera app.

To reboot into safe mode press and hold the power button. Once you see the power off button on the screen press and hold that button. And then you can tap to reboot into safe mode.

Restart your phone to close the safe mode
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Prateek_
Active Level 6
Galaxy S
You can also check the samsung member's app phone diagnostics and the camera test.
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Prashuuu
Active Level 1
Galaxy S
The diagnosis shows no issue found
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Prateek_
Active Level 6
Galaxy S
What about the safe mode?
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Prashuuu
Active Level 1
Galaxy S
I booted in safe mode 3 times and saw the issie one time in safe mode also
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