Original topic:

My S23 ultra wallpapers are changing to default

(Topic created on: 02-14-2025 07:42 AM)
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Mahi4251
Active Level 1
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Galaxy S
Recently my s23 ultra asked me to activate samsung finance plus app as default admin app after that what ever the wallpapers you set as home and lock screens they are changing to default wall papers automatically. Any suggestions please....#samsung india #s23 ultra...
6 Comments
Members_Xab1h4o
Beginner Level 2
Galaxy S

I am facing same issue since this morning... 

I havent even accepted Samsung Finance as the default admin. Not sure why it is happening as I have checked all my app permissions and nothing is out of place.

I hope someone can answer this issue

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jenniy
Active Level 6
Galaxy S
I'm facing same issue
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that the the Dynamic Lock Screen is a service that automatically updates and displays images of animals, landscapes, etc. every two weeks on the lock screen of your Galaxy phone. You can keep things fresh with different images each time you turn on the screen instead of the same wallpaper again and again.

Simply turn off the Dynamic Lock screen: A Dynamic lock screen can keep your lock screen fresh all the time, but you may want to turn this off because you get an unwanted page every time you try to unlock it. Follow the steps below to unlock the dynamic lock screen.

Step 1. Open Settings and select Wallpaper.
Step 2. Select Wallpaper services.
Step 3. Select None, and then tap the switch next to Swipe left for the info page to disable. The Dynamic Lock screen picture will no longer appear when you swipe the lock screen.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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NRS_007
Beginner Level 2
Galaxy S
This does not help as the samsung Finance Plus is the issue here. All the phones financed via samsung Finance plus are facing the same issue.....dynamic lock screen is disabled, all my friends are reporting same issue from past 2 days..
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jenniy
Active Level 6
Galaxy S
I'm facing same problem .if problem solved please reply
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stout20
Active Level 4
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you
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