Original topic:

Mobile heating issues

(Topic created on: 09-29-2022 07:34 AM)
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abimzu
Beginner Level 3
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Galaxy S
The latest update of my phone I.e. Samsung Galaxy s20 fe 5g was on 21st September 2022, after the update my mobile is having heating issue. 
When I am using only one app not for very long the mobile's temperature rises as high that you can't hold the mobile. Even while charging also i faced this problem. So I am afraiding that something might happen. 
Because before this update I was using so many apps simultaneously but never faced this kind of problem nor temperature rises that much. 
Please resolve my issue as soon as possible.
Regards 
Abinash Giri
giri.d.abinash@gmail.com 
#Samsungcare 
#heating_issue 


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2 Comments
shashidar
Active Level 6
Galaxy S
Please check the recent video of mrwhosetheboss on YouTube
Its regarding the samsung batteries itself
cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. Please visit this mentioned link to resolve your device issue: https://www.samsung.com/in/support/mobile-devices/how-to-prevent-the-overheating-of-your-galaxy-devi...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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