Original topic:

Misuse of device and accounts on my phone and all my devices home...help me...

(Topic created on: 04-16-2025 02:08 AM)
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Anonymous
Not applicable
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Galaxy S
Can someone please help me fix my issue.
i have people using my samung account. one drive and google account. without letting me use my devices or accounts for days. I could have written more if these **bleep** had git off my screen. I really need assistance and if someone could show the courtesy, i would be very obliged

Can someone please help me fix my issue.
i have people using my samung account. one drive and google account. without letting me use my devices or accounts for days. I could have written more if these **bleep** had git off my screen. I really need assistance and if someone could show the courtesy, i would be very obliged

2 Comments
madhukarbhat
Active Level 1
Galaxy S
When you are the owner no one can access or use your account, now accounts are so secure where and unless you share your credentials it is difficult to make changes. You can reset password and update email address of samsung account if it is an option so that the samsung account will be secure. Google account security issue you need to contact them. You can check associated devices and remove other device which shows in signed in with account. Seek help from Google support.
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to assure you that Samsung provides Knox security to ensure that confidential and sensitive data remains safe at every layer of Samsung Galaxy devices. Knox secures Android mobile devices through hard-wired protections, while effectively serving specific management and data security needs.

Samsung Knox secures devices with hard-wired protections and prevents third-party access without your consent.

We recommend avoiding third-party apps and browsers, resetting account passwords, and considering a factory reset for better data security.

Warm Regards,
Samsung Customer Support

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