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01-24-2025 01:59 PM in
Galaxy SSolved! Go to Solution.
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01-24-2025 02:15 PM in
Galaxy S1. Restart Your Device: A simple restart can clear temporary issues.
2. Clear App Cache and Data: Go to Settings > Apps > [Microsoft App] > Storage > Clear Cache and Clear Data.
3. Check Network Connection: Ensure your internet connection is stable. Try switching between Wi-Fi and mobile data.
4. Update the Apps: Open Galaxy Store or Play Store, search for the app, and update it to the latest version.
5. Reinstall Microsoft Apps: Uninstall the apps showing the error, then reinstall them.
6. Check Microsoft Account:
Visit https://account.microsoft.com to verify your account status and ensure no login restrictions are in place.
7. Wait for a While: If you've recently made too many login attempts, wait a few hours before trying again.
If the issue persists, contact Microsoft Support or Samsung Support for further assistance.
If this resolves your issue, please mark this post as a solution to help others:
Click on the 3 dots at the top-right corner of this post. Select Mark as Solution from the dropdown menu. This helps the community easily find answers!
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01-24-2025 02:15 PM in
Galaxy S1. Restart Your Device: A simple restart can clear temporary issues.
2. Clear App Cache and Data: Go to Settings > Apps > [Microsoft App] > Storage > Clear Cache and Clear Data.
3. Check Network Connection: Ensure your internet connection is stable. Try switching between Wi-Fi and mobile data.
4. Update the Apps: Open Galaxy Store or Play Store, search for the app, and update it to the latest version.
5. Reinstall Microsoft Apps: Uninstall the apps showing the error, then reinstall them.
6. Check Microsoft Account:
Visit https://account.microsoft.com to verify your account status and ensure no login restrictions are in place.
7. Wait for a While: If you've recently made too many login attempts, wait a few hours before trying again.
If the issue persists, contact Microsoft Support or Samsung Support for further assistance.
If this resolves your issue, please mark this post as a solution to help others:
Click on the 3 dots at the top-right corner of this post. Select Mark as Solution from the dropdown menu. This helps the community easily find answers!
- Mark as New
- Subscribe
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01-24-2025 02:16 PM in
Galaxy S- Mark as New
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01-24-2025 04:52 PM in
Galaxy S- Mark as New
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01-24-2025 04:52 PM in
Galaxy S
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01-25-2025 09:38 AM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As you are our valuable customer, we will surely try and help you with this. But since it is beyond our support boundaries we cannot support any third-party applications.
Kindly contact the respective application helpline. They will be able to provide you with the exact information about the issue.
Warm Regards,
Samsung Customer Support
