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Original topic:

Microsoft apps

(Topic created on: 01-24-2025 01:59 PM)
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Harshahebbar
Active Level 4
Options
Galaxy S
Login issue with all microsoft apps .
Its showing too many request error. 
Can anyone there with the solution. 

1 Solution


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Solution
Prabhat6
Active Level 6
Galaxy S
The "Too Many Requests" error with Microsoft apps usually occurs when multiple login attempts are made in a short time. Here are some steps to resolve it:

1. Restart Your Device: A simple restart can clear temporary issues.

2. Clear App Cache and Data: Go to Settings > Apps > [Microsoft App] > Storage > Clear Cache and Clear Data.

3. Check Network Connection: Ensure your internet connection is stable. Try switching between Wi-Fi and mobile data.

4. Update the Apps: Open Galaxy Store or Play Store, search for the app, and update it to the latest version.

5. Reinstall Microsoft Apps: Uninstall the apps showing the error, then reinstall them.

6. Check Microsoft Account:
Visit https://account.microsoft.com to verify your account status and ensure no login restrictions are in place.

7. Wait for a While: If you've recently made too many login attempts, wait a few hours before trying again.

If the issue persists, contact Microsoft Support or Samsung Support for further assistance.

If this resolves your issue, please mark this post as a solution to help others:

Click on the 3 dots at the top-right corner of this post. Select Mark as Solution from the dropdown menu. This helps the community easily find answers!

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Solution
Prabhat6
Active Level 6
Galaxy S
The "Too Many Requests" error with Microsoft apps usually occurs when multiple login attempts are made in a short time. Here are some steps to resolve it:

1. Restart Your Device: A simple restart can clear temporary issues.

2. Clear App Cache and Data: Go to Settings > Apps > [Microsoft App] > Storage > Clear Cache and Clear Data.

3. Check Network Connection: Ensure your internet connection is stable. Try switching between Wi-Fi and mobile data.

4. Update the Apps: Open Galaxy Store or Play Store, search for the app, and update it to the latest version.

5. Reinstall Microsoft Apps: Uninstall the apps showing the error, then reinstall them.

6. Check Microsoft Account:
Visit https://account.microsoft.com to verify your account status and ensure no login restrictions are in place.

7. Wait for a While: If you've recently made too many login attempts, wait a few hours before trying again.

If the issue persists, contact Microsoft Support or Samsung Support for further assistance.

If this resolves your issue, please mark this post as a solution to help others:

Click on the 3 dots at the top-right corner of this post. Select Mark as Solution from the dropdown menu. This helps the community easily find answers!
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Harshahebbar
Active Level 4
Galaxy S
Thank you
Prabhat6
Active Level 6
Galaxy S
You're welcome! 👍
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Prabhat6
Active Level 6
Galaxy S
If you like please accept as a solution it's help to others users also, click on 3 dots in my reply section and click on accept solution. Thanks.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are our valuable customer, we will surely try and help you with this. But since it is beyond our support boundaries we cannot support any third-party applications.

Kindly contact the respective application helpline. They will be able to provide you with the exact information about the issue.

Warm Regards,
Samsung Customer Support

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