Original topic:

Mic mode not showing in normal call

(Topic created on: 07-03-2025 10:42 AM)
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Sugu31
Beginner Level 2
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Galaxy S

Mic Mode is not showing up during normal phone calls to change from Standard to Voice Focus. It only appears during WhatsApp video calls. I tried on normal phone calls and WhatsApp voice calls — it's not showing. It only appears in WhatsApp video calls. What should I do to enable Mic Mode during normal phone calls on my S22 5g?

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Nitish_15
Beginner Level 2
Galaxy S
Same for me, also network gets lost at random times and needs restart
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that this feature focuses on the sound, while you are on call with someone. When you are on a call with someone, a Mic icon will come with the calling number, you need to click that number, and your voice focus mode will be on.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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