Messages app freezing issue

[Suren03]

Recently I started facing the freezing issue on messages app, particularly when am connected to Wi-Fi or Mobile data.

I have even turned off advanced features for calls and messages in setting.

My device is S7 running Oreo stock.

Anyone else facing the same issue?

Is there a fix for it?

I have tried clearing cache, worked for few min. But not tried clearing data of messages app.

[jigs16]

same issue in my c9 pro

[MAcTAVISH]

Yes, I am faving this issue in galaxt J6 2018 version. I am not able to solve that issue.

[DhruvS23]

goto apps-all apps- click 3dots on right- show system apps- goto Samsung experience service- then click on 3 dots uninstall updates.

[Shinchann]

yes I am also facing the same issue and my battery also draining soon... Samsung please fix the problem immediately

[admin_]

We apologize for the issue facing in the device. The issue occurring in your device requires binary update and the same is already escalated to R&D team for rectification. Soon the device will get binary update for the same via FOTA i.e. Menu> Settings> Software Update> Auto Update> Enable it.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[Suren03]

https://amp.theguardian.com/technology/2018/oct/24/apple-samsung-fined-for-slowing-down-phones

[Suren03]

checkout the above link.

[Suren03]

Samsung was fined for pushing updates which creates lag in performance in order to promote switching of devices.

after seeing this news am scared for updating