Messages Icon

[Venkat4444]

In my S25 ultra 

Messages application is not showing the sim icons properly, even though we have selected the sim icon as 1 it is showing some different sim icon in message app, because of this there is huge problem in identifying the messages that actually this was received for which sim. Old samsung phones working fine in this scenario.

Please fix this.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support