Original topic:

Mediocre Battery backup in S23 Ultra after Recent Update

(Topic created on: 10-27-2024 09:18 PM)
221 Views
MohitBamrotiya
Active Level 6
Options
Galaxy S
Lately, I've been noticing a bit more battery drain than usual, especially when my phone is idle. It's been a little concerning since the last software update, but I'm staying positive and hopeful for a fix! Excited to see how things improve! 🌟

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2 Comments
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by the given links. However, we are taking your valuable feedback regarding this. we are continuously working to make our products better and more efficient.

● Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

→ You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application ((Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

0 Likes
vortex_dummy
Active Level 1
Galaxy S
Agreed discharging at super speed