Original topic:

Massive battery improvement on Galaxy watch 7

(Topic created on: a month ago)
342 Views
Aaarjun888
Active Level 4
Options
Galaxy S
Today I got watch 7 security update. 

Before update I was hardly getting 15-17 hours.
Battery was draining like 5-10% within an hour with no use .....

But now it's been 3 hours my battery is dropped only 2% .

Thank you so so so much... to give relief from every day's frustration and irritation.

I was going to giveup and accept that I might got defective product, but it looks it was a big n glitch which got resolved by SAMSUNG.

Again thank you SAMSUNG.

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9 Comments
Chadz
Active Level 4
Galaxy S
Hi, is this the bluetooth variant or LTE variant?
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Aaarjun888
Active Level 4
Galaxy S
LTE
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Chadz
Active Level 4
Galaxy S
Wow. I submitted my LTE version in service center last week. Now let's see what they say. I waited for 2 weeks and finally lost my patience.
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Aaarjun888
Active Level 4
Galaxy S
You should have waited for software update...I was waiting for it only.... otherwise would have replaced device. It was software bugs n glitch, resolved by SAMSUNG
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Chadz
Active Level 4
Galaxy S
Yes but head office had no clue about this update and kept on asking me to visit service center. Bad luck. Let's see what the service center now says.
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MSS88
Active Level 3
Galaxy S
I have received an update, during ideal state it's draining 1 to 2 % now.
But when you use(change settings, listening music, screen on etc.) it's draining like crazy..
Looks it's still not up to the mark.
Really disappointed
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Chadz
Active Level 4
Galaxy S
How much battery backup are you getting on your watch 7 on moderate usage?
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly visit the service center for a physical inspection of your device. So that they can check the exact issue with the device and fix it at the earliest.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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singh285
Active Level 2
Galaxy S
A15 5g
0 Likes