MOTO 360 2nd gen not connecting

[3keshkurian]

Hi,

I previously had an S8 and it connected perfectly with the Moto 360 2nd gen smartwatch. Now I have the S20 but I just cannot find my watch through android wear. The watch name just does not show up.

Any solutions?

[Foxhound]

2st try connecting the watch manually through Settings and bluetooth. After that go to android wear app.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience caused to you. To resolve Bluetooth issue kindly follow the given below step:-

- Check Reset app preferences:- Settings > Apps > More option or Tap three dots > Reset App Preferences.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support