Lol Titanium

[Karan087]

My friend shared 2 pics of his 14 day old S24 Ultra and already the Lol Titanium Frame has 2 marks on it.

My friend phone has never been dropped and he is using it with Samsung Official Shield Case for S24 Ultra from day 1.

Photo with number 1 has scuff marks and he thinks that mark from the official case and service center denied to do anything about it.

Photo with number 2 where paint has been removed is my friend fault only.

He went to the service center to show the scuff mark (photo with number 1) and while taking out the phone from the glass window the phone frame hit the glass so hard that paint got chipped off from the frame.

[ishanchhari]

Is your friend also facing the same issue with camera?

[Karan087]

He is only facing image shift issue with very close objects and not far away objects.

[ishanchhari]

Yes, the same problem is faced by many users across the world.

[iamrohitkm]

Everything will scratch, man , so much worry?

[Karan087]

Dude... Overall 1 lakh is not a small amount and quality issue are not acceptable at that price point.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you share the jobsheet number and contact details on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send). So it will be helpful to us to resolve your issue.

Warm Regards,
Samsung Customer Support

[URSC]

Titanium does not guarantee that it will not be scratched, and it is grade 2 Titanium.

[Karan087]

I know that but still cost samsung did cost cutting.

[URSC]

What does that mean 🤔

[Karan087]

I was saying if titanium is so delicate and scratches so easily then it should not be marketed as more durable than aluminum.

Also , samsung did cost cutting by using grade 2 titanium.