Resolved! Solved

Original topic:

Lockscreen Bug in S23 Ultra

(Topic created on: 10-27-2024 09:05 PM)
357 Views
MohitBamrotiya
Active Level 6
Options
Galaxy S
I've encountered a bug in which Icons of notifications are overlapping on Clock information in Lockscreen. Screenshots have been attached for Reference. Already updated to the Latest software update.
Kindly provide a Bug fixes Update for the same.

image
Running on Latest firmware 


image


image


2 Solutions


Accepted Solutions
Solution
Galaxy S
Try turning off lockstar from goodlock if u use

View solution in context

Solution
BasuDip
Active Level 6
Galaxy S
GoTo Settings -> Lock Screen and AOD, On the bottom tap on Edit Lock Screen, Arrange the widgets by dragging them according to your preference, you may try to change the Font Size and Styles.
If the issue persists, Send Feedback to Samsung through the Support tab using Samsung Members app along with error log and screenshots.

View solution in context

8 Comments
Surya230
Expert Level 5
Galaxy S
Try restarting your device.
0 Likes
Galaxy S
Tried several times
0 Likes
Surya230
Expert Level 5
Galaxy S
Or wait for next update.
0 Likes
Solution
Galaxy S
Try turning off lockstar from goodlock if u use
Galaxy S
It worked! They should fix it..
Thx 🫱🏻‍🫲🏼
0 Likes
Solution
BasuDip
Active Level 6
Galaxy S
GoTo Settings -> Lock Screen and AOD, On the bottom tap on Edit Lock Screen, Arrange the widgets by dragging them according to your preference, you may try to change the Font Size and Styles.
If the issue persists, Send Feedback to Samsung through the Support tab using Samsung Members app along with error log and screenshots.
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this. we are continuously working to make our products better and more efficient.

● Clear app cache through Device care:
→ Settings > Device care > Storage > CLEAN NOW.

● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

0 Likes
Galaxy S
We don't want these Copy-pasted system generated answers!
0 Likes