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10-27-2024 09:05 PM in
Galaxy SSolved! Go to Solution.
2 Solutions
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10-27-2024 10:44 PM in
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10-28-2024 06:27 AM (Last edited 10-28-2024 06:32 AM ) in
Galaxy SIf the issue persists, Send Feedback to Samsung through the Support tab using Samsung Members app along with error log and screenshots.
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10-27-2024 10:04 PM in
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10-27-2024 10:07 PM in
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10-27-2024 10:14 PM in
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10-27-2024 10:44 PM in
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10-28-2024 08:38 AM (Last edited 10-28-2024 08:38 AM ) in
Galaxy SThx 🫱🏻🫲🏼
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10-28-2024 06:27 AM (Last edited 10-28-2024 06:32 AM ) in
Galaxy SIf the issue persists, Send Feedback to Samsung through the Support tab using Samsung Members app along with error log and screenshots.

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10-28-2024 09:33 AM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this. we are continuously working to make our products better and more efficient.
● Clear app cache through Device care:
→ Settings > Device care > Storage > CLEAN NOW.
● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.
● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.
Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Warm Regards,
Samsung Customer Support
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10-28-2024 09:37 AM in
Galaxy S