Line issue

[Nzm087]

I am a big fan of Samsung and have used most of the Samsung S series.Right now I am using s24 before that I had s21 s22 and s23 also it 

 why is there a mostly problem of lines, and colourful lines in Samsung mobile display 

[Anzer_Ahmed]

Don't update your device when it's hot. 📵🌡️

Charge your device up to 90%. 🔋🔌

Let your phone cool down a lot, then install the update. 🌬️❄️

Sometimes there's an issue with the operating system that makes the device get too hot during and after the update. 🔥🥵

That's why I first download the new OneUI update, charge my device, let it cool down, then put my device in the refrigerator and take it out, then install the update. 🧊🥶

After the update is installed, if I notice the device is unnecessarily hot, I submit an error report to Samsung and wait for them to release a stability update to fix the heating issue. 📝👨‍🔧

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device.

● Update software on device: apps screen > Settings > Software update > Download and install > Download > Install now.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support