Original topic:

Line issue

(Topic created on: Saturday)
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saravanan1501
Active Level 1
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Galaxy S
Hello sir, iam S21fe mobile using. september 2025. One lone mark came .3month after second line mark came. now 5line mark please support me🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏iam 10years above custmer and my family users
2 Comments
techshark
Active Level 8
Galaxy S
Since it's still in warranty and under 3 year limit of samsung visit service center. You'll get screen replaced for 500-600 rupees something only.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device.

● Update software on device: apps screen > Settings > Software update > Download and install > Download > Install now.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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