Original topic:

Line issue

(Topic created on: a week ago)
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naveen215
Active Level 4
Options
Galaxy S

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My last samsung mbl
Next time not buy samsung 
1st 1 line now 3 lines☹️

3 year 4 mnth old
No any dent or pysical dammege 
4 Comments
AmitSingh90
Expert Level 4
Galaxy S
Yes, you are absolutely right. I have also noticed this thing that green line issue occurs in all Samsung s series models only after 2 or 3 years but Samsung will have to find a solution for this.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device.

● Update software on device: apps screen > Settings > Software update > Download and install > Download > Install now.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Galaxy S
This is mainly due to software updates receiving from Samsung Galaxy released without proper testing. My S23 purchased in June 2023 from USA initially received one vertical greenline after Nov 2025 system update, again one more line 4 days ago after Dec2025 system update.
No rectification services by Local CSCs of Samsung.
naveen215
Active Level 4
Galaxy S
My favorite brand samasung is 15 years.
Now i'am change brand for line issue
Y
This is my last samsung phn.
Good bye samsung
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