Lagging in Amazon Prime Video in Samsung S23

[Baptai]

Hi Team,

I am facing a lag issue while streaming videos on Amazon Prime, videos not playing smoothly in my S23. 

But this is not happening in Netflix and Hotstar, videos are playing smoothly. 

I have tried with, clear the cache of Amazon Prime Video and uninstall then install, but still facing the same issue. 

Can you please check this on priority?

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Diwaz]

FACING SAME ISSUE

[Diwaz]

Did you fixed it?

[Baptai]

No, waiting for solution.

[SPThomas]

Me too !