LINKS DON'T OPEN IN APP

[Haazim]

From yesterday, I am facing a problem that Links don't open in App they only open in Browser though Browser shows app icon at top but when I click that it open in browser not in app. 

E.g : If I receive Amazon Link in whatapp and I click it , default browser opens (in my case Samsung Internet) but when I click Amazon Icon at address bar it doesn't open in Amazon App instead it opens in new browser tab. Before it was working absolutely fine. 

Tried everything but nothing is working. Please any help will be appreciated. 

[indiantrueindian]

Please go to the app info and select set as default option

If its turned on still not opening

Enable the app from the app info page ( some apps may be disabled automatically or by manually to save battery)

[Haazim]

Thanks for your reply
But nothing is working though till yesterday everything was working fine.
Regarding disabled case I use Amazon everyday so no chance of getting it disabled.

[indiantrueindian]

Can you please share a screenshot of Amazon's app info page

[indiantrueindian]

It should look like this 👆

[Haazim]

Last one is when I click Set as Default option

[indiantrueindian]

Then it should open in app

[Haazim]

Yes brother, but I don't know what happened from yesterday. Everything is as it should be but still when I click Amazon Icon in browser address bar, it opens in new tab instead in Amazon.

[Members_SzdJSQm]

In updated version of samsung internet they have provided an explicit button indicated by the logo of particular app for opening the link in the app. When you open a link in samsung internet this icon will show on the top right corner. If you click in that icon then the app will open.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support