Key cafe effects not working

[ZEVLOUS]

DEVICE : galaxy S10 plus

I downloaded the key cafe from Galaxy store. But when I try to change the key effects it's not working or showing! What to do...

Fix the bug!

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Note. please attach the error log file within 15 minutes of the error occurring.

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Warm Regards,
Samsung Customer Support