Original topic:

July month security patch update.

(Topic created on: 07-24-2024 12:54 PM)
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krisHNaShriram
Active Level 1
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Galaxy S
Hey guys, my S21 fe Exynos version just got the security patch update of July. As my phone already has green line issues, will this update help to fix this. Hope this update does not lead to another green line. Someone please confirm about the issue after updating your phone so that I will come to know the exact credentials of this update. Thanks. 
1 Comment
cs_member10
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, we'd like to inform you that the update comes to resolve the potential problems by fixing bugs and errors and new features experience. kindly follow the easy troubleshooting steps which might help to solve the issue.

Power OFF Galaxy smartphones and turn ON-
To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support.

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