Original topic:

Jio Sim not working after one UI 4 Android update in S21 Ultra update today

(Topic created on: 11-25-2021 10:40 PM)
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SudarshanSupe
Active Level 5
Options
Galaxy S
Same jio sim works in other mobile. As well other sim works in Samsung S21
22 Comments
Jinu1989
Active Level 2
Galaxy S
It's working perfectly fine on my s21 ultra after the update... Didn't had any issues after updating...
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samaungmaster
Beginner Level 2
Galaxy S
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AnvayC
Beginner Level 3
Galaxy S
Somehow I am unable to comment on this post. I am facing the same problem with my S21 ultra.

Screenshot_20211127-091407_Chrome.jpg
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SudarshanSupe
Active Level 5
Galaxy S
Thank you for the link.
Interestingly, another jio and Vodafone Idea India SIM worked without issues. Otherwise, it should not work.
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SudarshanSupe
Active Level 5
Galaxy S
Yes, it's USA device
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APS999
Active Level 4
Galaxy S

One UI 4 is causing the network to switch from 4G to 2G - VoLTE doesn't work outside US. Check *#*#4636#*#*. In the Phone information tab, you can see IMS status as Not Registered and VoLTE toggle is off. Samsung needs to fix this.

NB: I opened the post in the US Community. I have been having issues since One UI 4 Beta. I have an Airtel sim, so calls get connected through 2G. Since yours is Jio, I think you are left with no other option.

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SudarshanSupe
Active Level 5
Galaxy S
Thank you for information.
Interestingly, other jio sim works fine in the same phone device.
Is there any way to go back to Android 11
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APS999
Active Level 4
Galaxy S

What did you mean by other Jio sim? Are you able to make/receive calls in Jio? Ideally, you shouldn't since VoLTE is not working for US models in India.

You can go back to Android 11. I think you will need to flash it manually.

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Subham21
Active Level 10
Galaxy S
No such issues on my S21U. Wifi calling is turned off automatically after the update I guess. I turned it on manually after the update.
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