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Original topic:

Jio 5g Not working

(Topic created on: 07-20-2023 08:57 PM)
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Alpeshbhakta
Active Level 3
Options
Galaxy S
I am using a USA variant (SM-S908U1) S22 Ultra in India. I am unable to use jio 5g services. Jio app not recognised my phone is 5g. Any solution???
luvvv
Expert Level 5
Galaxy S
Kuch bhi nhi, Only Wahi Jo Sahi..
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Hitesh02
Active Level 3
Galaxy S
Bro i tried this..kch nhi hota..bs jio 5g welcome offer mil jata h but 5g nhi chlta
luvvv
Expert Level 5
Galaxy S
Nhi Yr, Maine use Kiya h jab se launch hua tha in my area.. I activated jio welcome offer in my brother's S22 ultra(indian) and then used that sim in my S22 ultra( Australian).. it worked fine, but in my jio app it said that upgrade your device in 5g.. Jab tak use Kiya yh jio app yhi bolta rha, but 5g worked fine Bro..
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Alpeshbhakta
Active Level 3
Galaxy S
Us unlock (SM-S908U1) me Aage 5g update milega ya nahi???
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Hitesh02
Active Level 3
Galaxy S
Facing same issue with my s20 plus 5g USA variant
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Alpeshbhakta
Active Level 3
Galaxy S
Whats the issue to enable all 5g bands all over the world like apple so everyone can use 5g anywhere. Why are this restricted between regions.
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Hitesh02
Active Level 3
Galaxy S
Hello bro, Today I ported my sim from jio to airtel and now I'm getting 5g singles automatically without claiming unlimited 5g but there is one twist, after 5g symbol I'm getting lesser speed than 4g LTE.
Alpeshbhakta
Active Level 3
Galaxy S
👍
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Manideep1405
Beginner Level 2
Galaxy S
Hello Guys, Just bought the S23 ultra from USA and I am unable to use JiO 5G, Same as alpeshbakta mentioned...fid any one got the solution please respond
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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