Original topic:

Its my phone galaxy s23 plus.1 month has passed from my phone warranty period.st

(Topic created on: Monday)
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Abhijit131
Active Level 1
Options
Galaxy S
Its my phone galaxy s23 plus gave the greenlineissues. 
.1 month has passed from my phone warranty period.still the device has no physical damage. Today when I contacted the service center, they said it will cost 16000. In future never buy any Samsung device.
4 Comments
SubhadipDas94
Active Level 5
Galaxy S
That's very unfortunate.
Have you used any chargers other than samsung?
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Abhijit131
Active Level 1
Galaxy S
No, I always charge my phone with a Samsung charger.
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you have already connected with our service team, they have guided you after inspecting the device. According to Samsung policies, please be informed that charges for repair are applicable. We recommend that you kindly coordinate with the service team for any further assistance regarding this matter.

They will ensure you receive original parts at a genuine cost, along with a service invoice.

Warm Regards,
Samsung Customer Support

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Abhijit131
Active Level 1
Galaxy S
Why i paid such a big amount of coast. And i visit two times in service center they ensure that my device have no physical and liquid damage. But because of 1 month passed away from my warranty the green line issues can't be fixed out by samsang. So, you tell me why i purchase flagship model. And they said pay 16k for fixing the problem so i tell you I never buy any Samsung phone and never recommend any one to buy. Customer support doesn't help properly they only told me it's beyond their policy they cant help. Shameful very Shameful
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